Privacy Policy

1. Scope

This privacy policy applies to information submitted through movapay.com (this website). It does not cover information collected by MovaPay's products operated on behalf of telecom operator partners — those products are governed by the operator's privacy notices and the data-sharing agreements between MovaPay and the operator.

2. What we collect

When you submit an inquiry form on this website, we collect the information you provide: your name, email address, organization, country, the inquiry type, and any details you write into the message field.

We also automatically collect basic technical information (IP address, browser user-agent, and timestamp) for the purposes of preventing abuse, applying rate limits, and audit.

This website does not use third-party analytics, advertising trackers, or cross-site cookies at the time of writing.

3. How we use it

• To respond to your inquiry.
• To follow up on prospective business relationships you have initiated.
• To detect and prevent abuse of the contact form (spam, automated submissions).
• To meet legal and regulatory record-keeping obligations.

We do not sell or rent inquiry data, and we do not share it with third parties except where required by law or where you have asked us to (for example, by referring you to a partner).

4. Where data lives

Inquiry data is stored on infrastructure operated by MovaPay in Kenya. Email notifications are delivered via standard transactional email services. Backups are encrypted at rest.

5. Retention

We retain inquiry data for as long as the relationship is active and for a reasonable period afterward (typically 24 months). You may request earlier deletion at any time — see Your rights.

6. Your rights

You may request access to, correction of, or deletion of personal information you have submitted to this website. To exercise these rights, email info@movapay.com with the subject "Privacy request".

7. Changes

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through this page.

8. Contact

MovaPay · The Pavilion, 4th Floor, Lower Kabete Road, Nairobi, Kenya · info@movapay.com